What is Google Guaranteed

Google is now offering a service called “Google Guaranteed” which has begun service in several different business service categories on Google local search using “Local Services”.

Google Guaranteed Business Categories currently may include:

Locksmiths
Plumbers
Handymen
Air Conditioner Service
Electricians
Carpet Cleaners
“Certified” or “Licensed” professionals in their field of expertise

“Google Guaranteed” in the near future may be available to every service industry on Google Local Search.

For Google Guaranteed consumers to be protected the job must be booked through the services section program of Google Guaranteed. Any additional payments to the contractor, locksmith, plumber or handyman etc. will not be covered. Google is helping homeowners to be protected against the rampant fraud in the home services sector.

More on What is Google Guaranteed?

The Google Guarantee

The Google Guarantee badge is available for businesses that pass a Google screening and qualification process through Google Local Services.

If you’re backed by the Google Guarantee, and your customers (that came to your business through Google Local Home Services) aren’t satisfied with work quality, Google may refund the amount paid for the service. The following are the upper limits of lifetime coverage for claims:

United States: $2,000
Canada: CAD $2,000

What Google Guaranteed covers:

Google Guaranteed program covers claims up to the amount on the job invoice up to the lifetime cap for coverage.
Services must be booked through Google Local Services. The Google Guarantee doesn’t cover add-on or future projects, damages to property, dissatisfaction with price or provider responsiveness, or cancellations.

How Google Guaranteed works:

If one of your customers submits a claim:
1) Google will contact you to learn more.
2) You’ll have an opportunity to make things right with your customer.
OR
3) After investigating the claim, Google will decide on a resolution.

Businesses can apply to get the Google Guarantee by signing up for Local Services ads. Pros that appear on Local Services through partner affiliates may also be Google Guaranteed.

The Google Guaranteed certification requires a background check for all employees of the business. It is not clear if there will be a cost associated with participating in the program when it becomes fully operational in the future. It’s currently speculated to work in conjunction with the local 3-pack Google maps listings as a as premium service.

Are you reaching your Google online target market? We can help setup your “Google Guaranteed” business listing. Call today so we may discuss your website business marketing goals 772-777-2241

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